Have a question? Help may already be at your fingertips - visit our online Help Centre for assistance with using your online account, information on playing our games and everything else in between. Below are our Top 5 most common questions:
Our friendly Customer Support team are available Monday to Sunday from 8:00am to 9:00pm AEST for online enquiries.
For all other enquiries we are available Monday to Sunday from 8:00am to 5:00pm AEST
Calling from overseas? Call us on
+61 7 3877 1000.
Golden Casket
Shop 1, 180 Ann St
BRISBANE QLD
Opening hours:
Monday to Friday,
8:30am - 5:00pm
NSW Lotteries
Level 29, 680 George St SYDNEY NSW
Opening hours:
Monday to Friday,
8:30am - 4:30pm
Tatts
Level 21, Tower 2, 727 Collins Street
DOCKLANDS VIC
Opening hours:
Monday to Friday,
8:30am - 4:30pm
SA Lotteries
Level 9, 99 Gawler Place
ADELAIDE SA
Opening hours:
Monday to Friday,
8:30am - 4:30pm