Here at The Lott, we’re taking the appropriate measures to make sure our customers can continue to safely play their favourite games.

If you are currently unwell or experiencing cold and flu symptoms, we encourage you to self-isolate and visit for more information. 

All our outlets are practising good hygiene to protect customers and team members, including:

  • Complying with social distancing requirements, including limiting the number of customers who can enter at one time, and marking where you should stand while waiting at the counter
  • Regular cleaning and sanitising of our outlets, with customer contact points cleaned frequently during the day.
  • Providing hand sanitiser to customers
  • Limiting cash transactions with a preference for contactless payments.

We thank you for your ongoing patience and understanding as we do everything we can to keep our outlets safe for our teams and customers. 

Our teams are working hard and doing an incredible job during this challenging time. We ask customers to be mindful of the space they keep and the respect they show to others.

The Lott will continue to follow government advice in relation to all its outlet operations and will continue to make necessary changes to keep teams and customers as safe as possible.

You can continue to play your favourite games online or via The Lott app. Don’t have an account with The Lott? It's free to join, sign up now!